Operations Specialist
Fairbanks, AK Fairbanks, AK Full-time Full-time From $18 an hour From $18 an hour 6 days ago 6 days ago 6 days ago This is not a remote position.
MINIMUM REQUIREMENTS:
1.
Must have a high school diploma or equivalent.
2.
Must be:
Proficient in Excel and Word.
Able to talk on the phone.
Basic office skills.
3.
Must be able to interact effectively with members, potential members, and employees.
JOB
Summary:
Receive and process member transactions via the telephone.
Conduct back-office processing.
Maintain computer files necessary to keep accurate records.
This is a Monday-Friday position, 9:
05am-6:
05pm; with rotating Saturday 9:
30am-4:
05pm.
RESPONSIBILITIES and DUTIES:
1.
Answer the phones and process all member transactions and/or inquiries accurately and quickly.
Greet all members in a friendly and professional manner.
Utilize the soft transfer method to transfer calls.
Cash advances on credit and debit cards.
Maintain proper security measures for identifying members.
Loan payments.
2.
Conduct back-office processes.
ACH.
Drafts.
Debit cards.
Shared branching.
ATM balancing.
Wires.
Print notices.
3.
Maintain accurate computer records on accounts (file maintenance).
Update addresses and any other changes required as assigned.
Close accounts.
Account pre-authorizations.
4.
GL reconciliation.
Daily recon of wires, ACH, ATMS, Shared Branching.
5.
Assist members with their research requests.
6.
Cross-sell credit union services.
Provide routine information on credit union services.
Be able to direct members how to obtain these services.
7.
Maintain a clean, safe work area.
8.
Perform other duties as required.
Background and Credit Check will be done prior to job offer.
Full-Time position.
Excellent benefit package includes medical, dental, vision, life and disability insurance, generous paid leave and 401k plan.
Salary DOE.
APPLY TODAY! https:
//www.
spiritofak.
com/employment Job Type:
Full-time Pay:
From $18.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Weekend availability Ability to commute/relocate:
Fairbanks, AK 99701:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Required) Work Location:
In person Greet all members in a friendly and professional manner.
Utilize the soft transfer method to transfer calls.
Cash advances on credit and debit cards.
Maintain proper security measures for identifying members.
Loan payments.
ACH.
Drafts.
Debit cards.
Shared branching.
ATM balancing.
Wires.
Print notices.
Update addresses and any other changes required as assigned.
Close accounts.
Account pre-authorizations.
Daily recon of wires, ACH, ATMS, Shared Branching.
Provide routine information on credit union services.
Be able to direct members how to obtain these services.
401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance 8 hour shift Day shift Monday to Friday Weekend availability Fairbanks, AK 99701:
Reliably commute or planning to relocate before starting work (Required) High school or equivalent (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
MINIMUM REQUIREMENTS:
1.
Must have a high school diploma or equivalent.
2.
Must be:
Proficient in Excel and Word.
Able to talk on the phone.
Basic office skills.
3.
Must be able to interact effectively with members, potential members, and employees.
JOB
Summary:
Receive and process member transactions via the telephone.
Conduct back-office processing.
Maintain computer files necessary to keep accurate records.
This is a Monday-Friday position, 9:
05am-6:
05pm; with rotating Saturday 9:
30am-4:
05pm.
RESPONSIBILITIES and DUTIES:
1.
Answer the phones and process all member transactions and/or inquiries accurately and quickly.
Greet all members in a friendly and professional manner.
Utilize the soft transfer method to transfer calls.
Cash advances on credit and debit cards.
Maintain proper security measures for identifying members.
Loan payments.
2.
Conduct back-office processes.
ACH.
Drafts.
Debit cards.
Shared branching.
ATM balancing.
Wires.
Print notices.
3.
Maintain accurate computer records on accounts (file maintenance).
Update addresses and any other changes required as assigned.
Close accounts.
Account pre-authorizations.
4.
GL reconciliation.
Daily recon of wires, ACH, ATMS, Shared Branching.
5.
Assist members with their research requests.
6.
Cross-sell credit union services.
Provide routine information on credit union services.
Be able to direct members how to obtain these services.
7.
Maintain a clean, safe work area.
8.
Perform other duties as required.
Background and Credit Check will be done prior to job offer.
Full-Time position.
Excellent benefit package includes medical, dental, vision, life and disability insurance, generous paid leave and 401k plan.
Salary DOE.
APPLY TODAY! https:
//www.
spiritofak.
com/employment Job Type:
Full-time Pay:
From $18.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Weekend availability Ability to commute/relocate:
Fairbanks, AK 99701:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Required) Work Location:
In person Greet all members in a friendly and professional manner.
Utilize the soft transfer method to transfer calls.
Cash advances on credit and debit cards.
Maintain proper security measures for identifying members.
Loan payments.
ACH.
Drafts.
Debit cards.
Shared branching.
ATM balancing.
Wires.
Print notices.
Update addresses and any other changes required as assigned.
Close accounts.
Account pre-authorizations.
Daily recon of wires, ACH, ATMS, Shared Branching.
Provide routine information on credit union services.
Be able to direct members how to obtain these services.
401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance 8 hour shift Day shift Monday to Friday Weekend availability Fairbanks, AK 99701:
Reliably commute or planning to relocate before starting work (Required) High school or equivalent (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
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